Last updated October 10, 2026
FlashIt (“FlashIt”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how FlashIt collects, uses, stores, shares, and protects personal information when you use our website, application, marketplace, booking services, customer support, and related services. Because FlashIt is designed to operate internationally, certain privacy rights and requirements may vary depending on your country or region.
Depending on how you use FlashIt, we may collect:
Account and Contact Information
Location Information
We use location information to identify suitable Repair Partners and facilitate services.
Device Information — we may collect information about the device being repaired, including:
Transaction Information — we may collect:
We generally do not need to store complete payment-card information because payment processing may be handled by third-party payment providers.
Communications — we may collect communications between you and FlashIt, including customer-support requests, complaints, messages, emails, and booking-related communications.
Technical Information — when you use our Platform, we may collect:
We may use personal information to:
FlashIt may share relevant information with:
Repair Partners — we may provide a Repair Partner with information necessary to fulfil a booking, including:
Payment Providers — payment information may be processed by third-party payment providers such as Razorpay or other providers applicable to your country.
Logistics Providers — where pickup or delivery is requested, relevant information may be provided to the logistics provider or delivery partner.
Technology Providers — we may use third-party providers for:
Legal and Regulatory Authorities — we may disclose information where required or permitted by applicable law, court order, regulatory requirement, or legitimate legal process.
FlashIt may operate across multiple countries. Your information may therefore be processed or stored in countries other than the country where you live.
Where required by applicable law, FlashIt will use appropriate safeguards for international transfers of personal information.
FlashIt may use cookies, pixels, local storage, analytics technologies, and similar technologies to:
Where required, FlashIt will request appropriate consent before using non-essential technologies.
Where legally permitted, FlashIt may send promotional communications about discounts, Flash Deals, new services, partner offers, promotions, and product or platform updates.
You may unsubscribe from marketing communications at any time. Service-related communications may still be sent where necessary to complete or support a booking.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
Retention periods may vary depending on the type of information and applicable law.
FlashIt uses reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet-based system can be guaranteed to be completely secure.
Depending on your location and applicable law, you may have rights relating to your personal information, including rights to:
Requests may be subject to identity verification and applicable legal exceptions.
For users in India, FlashIt will process personal data in accordance with applicable Indian data-protection law, including the Digital Personal Data Protection framework as applicable to the relevant processing.
Where consent is relied upon, FlashIt will provide appropriate information regarding the purpose of processing and applicable choices.
FlashIt is not intended for children who are not legally permitted to use the Platform under applicable law.
We do not knowingly collect personal information from children in circumstances where such collection is prohibited.
FlashIt may contain links to third-party websites or services. FlashIt is not responsible for the privacy practices of third parties.
We recommend reviewing the privacy policies of third-party services before providing information to them.
We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date and provide additional notice where required by applicable law.
For privacy questions, requests, or complaints, email us at flashitrepair@gmail.com. Please include enough information for us to identify your account or booking where appropriate.